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Terms & Conditions

  • XceptionalED (also referred to as XceptionalED) is a web-based service that provides professionals with an online marketplace to buy and sell course content as courses, and supporting materials, directly from and to each other, which may also consist of original digital materials created by the seller.
  • Terms of Service/User Agreement (“Agreement”) governs access to and use of XceptionalED, located at www.XceptionalEd.com, in any capacity including the finding, buying, posting, selling, and sharing of Course Content and materials.
  • XceptionalED is intended for adults only. You must be 18 years or older to use this site; users under 18 are not authorized to use XceptionalED.
  • Any person enrolled in a course is considered a “Learner” for the purpose.
  • Any person creating Course Content is considered a “Leader”.


  • “Course Content” is considered as any downloadable digital material (.pdf, word, excel, .jpg, .png, etc.), videos, powerpoint presentations, which are made available within a personal course library at the Xceptional ED website located at XceptionalEd.com.
  • Learning outcomes are listed for courses that are 1 hour and longer.
  • Course Content will refrain from explicit, or adult content, which does not support, represent, or educate in the positive mission of professional development.
  • XceptionalED is not responsible to manage, maintain, or review, any content posted by Leaders at Xceptional ED.
  • Access to Course Content may be disabled if the material is removed from XceptionalED, for example, by the original seller as a result of the original seller’s account being closed or the materials being removed in response to an intellectual property complaint or Digital Millennium Copyright Act notification.


  • All Learners and Leaders are responsible to maintain professional interactions with other members, Leaders, and/or Learners with regards to comments, questions, and other interactions regarding their course content at XceptionalED.
  • If there is a dispute between a Learner/Leader and any third party (including without limitation any member of visitor of XceptionalED), XceptionalED is under no obligation to become involved, and you hereby release XceptionalED from any claims, damages, of any kind and of any nature arising out of or relating to any such dispute.


All Learners are expected to respect all other members and Leaders rights, beliefs, and opinions, within all website and course related communication.

  • A. Purchasing Courses

    • Learners who wish to purchase Course Content through XceptionalED also must join XceptionalED as a member and complete their profile.
    • You agree not to share your purchases with others. You agree not to post your purchased or freely downloaded contents and materials on the Internet.
    • Course Content must be paid in full prior to access the course.
    • You agree that XceptionalED may charge your credit card, PayPal or other account for any Course Content purchased.
    • Fees for courses charged will reflect the name “XceptionalED”.
    • You agree that purchase of Course Content to you does not transfer to you any commercial or promotional use rights. You agree that your use of XceptionalED (including your purchase of Course Content) constitutes your acceptance of and agreement to use XceptionalED and such Course Content solely in accordance with this Agreement, and that any other use of XceptionalED or Course Content and materials may violate copyright and other laws of the United States, other countries, as well as applicable state laws, and you may be subject to liability for such unauthorized use.
  • B. Certificate Maintenance Hours

    • Certificate Maintenance Hour (CMH) courses are created with the highest standards for acceptance as credit hours for professional development.
    • CMH are only offered courses which are 1 hour and longer and on 30 minute increments (1.0, 1.5, 2.0, etc).
    • Contact your professional organization for specific requirements.
    • ASHA  – XceptionalED courses will qualify for certificate maintenance hours. Completing your compliance information is a simple affirmation of achievement and you will not need to list the course titles or information. However, we recommend you download and save Course Certificates in the event you are audited.
    • http://www.asha.org/certification/ProfDevelopment/
      Here is a copy of the form you will complete when you are ready to report your Certificate Maintenance interval:



  • C. Refund Policy

    • Technical issues: All Course Content sales are final. However, digital downloads may at times provide challenges, please contact us directly with regards to these special and rare situations.
    • Course Content: XceptionalED invites feedback from course participants, instructors, and staff to provide enriching and valuable learning opportunities. Course attendees and instructors may be communicate recommendations, challenges, or requests in writing through the Course Evaluation form, or through our Contact Us link on the Xceptional Ed.com website. All issues and concerns will be addressed in a timely manner and with the highest satisfaction as our goal.
    • As a content consumer, it is your responsibility to determine that you have the appropriate hardware/software to make use of Course content and that the content you are purchasing is legal and non-infringing. No refunds are available in these cases.
    • Products removed from XceptionalED due to a complaint of copyright/trademark infringement, or for any other reason, are not eligible for a refund.
    • XceptionalED may in its sole discretion make certain exceptions to this policy on a case-by-case basis.
    • 1. Courses:

      • Individuals not satisfied with the course and requesting a refund, will be offered the opportunity of a full refund, and the course will be removed from the individual’s dashboard. The course participant will be invited to provide feedback about course presentation and content in the form of written complaints and can expect an email reply within the 2-4 business days. Full refund is an option, and subject to acceptance by the participant in lieu of a course completion certificate.
      • Live Course Webinars: If XceptionalED must cancel the live course webinar for any reason, a full refund of registration cost will be issued within two weeks of cancellation. No other remuneration will be issued. No refunds will be issued if a Learner is unable to attend the Live Course Webinar. Instead, a code will be made available when the exact course is made available as a Self-Study course at XceptionalED.com. Individuals not satisfied with the course and requesting a refund, will be offered the opportunity of a full refund, however, will not receive CEU credit. The course participant will be invited to provide feedback about course presentation and content in the form of written complaints and can expect an email reply within the 2-4 business days. Full refund is an option, and subject to acceptance by the participant in lieu of course credit.



  • Content Creators who sell Content via XceptionalED are referenced at Xceptional Ed as “Leaders”.
  • Leaders who wish to sell their Course Content through XceptionalED must join XceptionalED as a member.
  • Leaders will be charged Service Fees on all sales made through XceptionalED, as specified in the compensation agreement.
  • A. Representation

    • In consideration of your profile description at XceptionalED, you, the Leader, represent that you are at least 18 years of age and are not a person barred from receiving these services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current, and complete information about yourself as prompted by XceptionalED’s registration and (b) maintain and promptly update information to keep it true, accurate, current, and complete at all times. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if XceptionalED has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, without limiting any other remedies, XceptionalED has the right to suspend or terminate your Account and refuse any and all current or future use of XceptionalED (or any portion thereof).
    • Financial/Non-Financial Disclosures are REQUIRED for all courses listed on XceptionalED.
    • Instructional Personnel Disclosure: XceptionalED requires that all individuals involved in developing and delivering course content to be offered for a certificate of completion, disclose relevant financial and nonfinancial relationship(s). When an individual accepts the invitation to participate as instructional personnel in a course to be offered for professional certificate maintenance hours, XceptionalED will obtain a disclosure form of any relevant financial and nonfinancial relationships related to the course content.
      • Individuals who refuse to complete a disclosure form will be disqualified and may not participate in developing or delivering course content.
  • B. Course Content

    • By listing an item for sale, or uploading it to XceptionalED, the Leader represents and warrants that you have the right and ability to sell this content, and that the listing is accurate, current, complete, and is not misleading or otherwise deceptive.
    • Leader is solely responsible to insure that Course Content, and use of the same will not infringe any right including, but not limited to the copyright or trademark right of any third party.
    • Course Content made available at XceptionalED for purchase may not be marketed via any other online marketplace during it’s placement at XceptionalED.
    • When you, the Leader, upload Course Content and materials on XceptionalED, you retain ownership of any copyright of digital information which you claim as your content.
    • Leader agrees to work closely with the XceptionalED Course Supervisor in order to abide by course submission guidelines and deadlines.
      • Course content must be provided in a scholarly manner regarding (1) theoretical aspects related to the product or service and/or (2) the details of operation.
      • Course content must disclose that there will be limited or no information provided about similar products or services when a course is focused on a specific product or service. Conversely, when a specific product or service is not presented, the use of trade or product names from several companies will be considered.
      • Course Content with a duration of longer than 59 minutes is REQUIRED to specify a minimum of 2 learning outcomes as defined by professional development guidelines (example). (http://www.asha.org/ce/for-providers/Learner_outcomes/)
  • C. Course Pricing

    • Leaders are solely responsible for setting the prices for the sale of their general Course Content distributed through XceptionalED.
    • You, the Leader, are obligated to sell your Course Content at the prices listed on XceptionalED.
    • All courses over 59 minutes long must be priced at a minimum of $20.00.
    • Each Course Library may only offer a maximum of 3 free courses simultaneously.
    • COURSE REFUNDS will be shared by the Leader in accordance with the Service Fee Agreement.
    • You agree to give XceptionalED complete decision making regarding Course Refunds related to all your courses available at XceptionalED.com.
    • Course Refunds will be deducted from the month of sales income in which the refund has been approved and will be reflected in the total payment amount for that month.
    • Courses that are shared by more than one Leader will automatically divide course income by equal amounts.
  • D. Certificate Maintenance Hours

    • Certificate Maintenance Hours (CMH) are only offered for courses 1 hour and longer and on 30 minute increments (1.0, 1.5, 2.0, etc).
  • E. Compensation

    • For each transaction, Xceptional Ed will automatically deduct Fee from the sale price collected from Learners through XceptionalED, and then will distribute the remaining amounts to the Leaders on a monthly basis.
    • If you are in breach of the Leader Terms, XceptionalED reserves the right, according to its sole discretion, to withhold any funds that would otherwise be due to you under these Terms, and either keep those funds permanently, or refund them to the Learners who purchased content from you.
    • Payments will be made through PayPal for all Leaders.
    • XceptionalED will charge a fee to the Leader for making each Monthly Payout that is equal to but not more than the cost to XceptionalED from its respective payment processors for making the payout. This fee will be deducted directly from the Monthly Payout total. This fee is subject to change at the discretion of the payment processors.
    • You agree that you are solely and exclusively responsible for any federal, state, or local taxes, including sales taxes, which might apply to any sales you make in connection with Service.
    • 1. General Courses

      • Leaders agree to pay XceptionalED a service fee (“Service Fee”) for all Course Content you sell to Learners through XceptionalED, in accordance with the following:
      • Leaders will pay a Service Fee equal to 20% of the sale price of each item of digital Course Content sold.
      • Course Content offered for Free will not incur a service fee.
    • 2. Sponsored Courses

      • Courses which are “Sponsored” by a third-party MUST be announced as a sponsored course in the Course Description and in the Introduction portion and/or Financial Disclosure section of their course.
      • IF the Leader receives payment to create the course this also must be announced in the Course Description.
      • The Leader does not receive compensation from sponsorship on courses created during Xceptional ED conferences, however, they do receive compensation from the recorded course listed in their library after the conference.
  • XceptionalED reserves the right to disable access to or remove content that we believe in good faith to be infringing on a copyrighted work.
  • XceptionalED reserves the right to disable and/or terminate the accounts of users who we believe in good faith are repeatedly infringing copyrighted works.
  • XceptionalED reviews all information in accordance with the Digital Millenium Copyright Act (DMCA) and all other applicable laws.

F. General Agreements

  • By accepting these Terms of Service, you (Learner and Leader members) agree to be bound by our Copyright Policy, which is by this reference expressly incorporated into this Agreement.
  • XceptionalED does not discriminate in its educational programs or activities on the basis of race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender (including pregnancy, sexual harassment and other sexual misconduct including acts of sexual violence such as rape, sexual assault, sexual exploitation and coercion), gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law. Retaliation is also prohibited.
  • XceptionalED abides by state/federal laws regarding sexual harassment.
  • XceptionalED reserves the right to suspend or terminate, or take any other action or remedy that we deem reasonable, appropriate, or necessary, in our sole discretion, with respect to your Account immediately, without prior notice or liability, for any reason. If we terminate your account, your right to use XceptionalED will immediately cease.
  • You may terminate your Account at any time and for any reason, and we will make available through XceptionalED reasonable means for you to do so. When these terms come to an end, those terms that by their nature are intended to continue indefinitely will continue to apply, including but not limited to, ownership provisions, licenses, warranty disclaimers, indemnity, and limitations of liability.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content
    and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser: If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly. However, you will still be able to place orders

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have implemented the following:

  • Demographics and Interests Reporting

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

You can change your personal information:

  • By logging in to your account


How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@xceptionaled.com.

  • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.


  • Ownership of Site. With the exception of the Course Content, this site, XceptionalED, and all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, content, and computer code therein (collectively, the “XceptionalED Content”), including without limitation the design, structure, selection, coordination, expression, “look and feel,” and arrangement of such Content is owned, controlled, or licensed by or to XceptionalED, and is protected by trade dress, trade secret, copyright, patent, and trademark laws, and various other intellectual property rights.
  • Except as expressly provided in this Agreement or otherwise permitted by law, no XceptionalED Content may be used, copied, reproduced, modified, republished, disassembled, reverse engineered, uploaded, posted, publicly displayed, publicly performed, publicly performed by means of a digital audio transmission, encoded, translated, transmitted, or distributed in any way to any other person, computer, server, website, or in any other medium for any purpose, without XceptionalED’s express prior written consent.
  • Entire Agreement. The Terms of Service, including XceptionalED Copyright Policy and Privacy Policy, which are incorporated by reference above, constitute the entire agreement between you and XceptionalED and governs your use of XceptionalED.
  • XceptionalED is not the agent or representative of any site users nor does it operate under their authority for any purpose. XceptionalED is simply a service provider that offers users the technological means to communicate with each other, sell goods to each other, and buy goods from each other.
  • XceptionalED may provide you with notices, including, without limitation, those regarding changes to the Terms of Service and other service-related announcements, by email or postings on XceptionalED.
  • XceptionalED may change or amend these Terms. Your use of XceptionalED after the date such change(s) become effective will constitute consent to the changed terms. If you do not agree to the changes, you must immediately stop using XceptionalED. Otherwise the new terms will apply to you.
  • Future Changes in XceptionalED. XceptionalED reserves the right at any time to modify, suspend, or discontinue providing XceptionalED or any part thereof with or without notice. XceptionalED will not be liable to you or to any third party for any modification, suspension, or discontinuance of XceptionalED.

I agree to these Terms and Conditions

About XED

We inspire and empower professionals and parents to help more people with special needs through online courses.

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